Terms of Service

Effective Date: January 2026

Welcome to BlueStar Home Warehouse (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.bluestarhomewarehouse.com and any related services, communications, or transactions (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

Scope of Services

BlueStar Home Warehouse is a home improvement retail warehouse providing products such as cabinets, flooring, tile, vanities, fixtures, hardware, and related materials, as well as customer support services including estimates, order coordination, delivery scheduling, and customer communications.

We may also communicate with customers via phone, email, and SMS text messaging in accordance with our Privacy Policy and applicable law.

We do not provide licensed electrical, plumbing, or construction services unless expressly stated in a written agreement.

  1. Acceptance of Terms

By using our Services, submitting forms, making purchases, or communicating with us, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.

  1. User Responsibilities

You agree to:

  • Provide accurate and current information
  • Use our Services for lawful purposes only
  • Not interfere with or disrupt the website or systems
  • Not submit fraudulent, misleading, or harmful content
  • Comply with all applicable federal, state, and local laws

  1. Relationship of Parties

BlueStar Home Warehouse is an independent retail business.

We are not:

  • A lender or bank
  • A utility provider
  • A government agency

Any third-party installers, contractors, delivery providers, or financing partners operate independently unless explicitly stated otherwise in writing.

  1. Intellectual Property

All website content, including text, graphics, images, logos, product descriptions, and software, is owned by or licensed to BlueStar Home Warehouse and protected by U.S. intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

  1. Pricing, Orders & Availability

Prices and availability are subject to change without notice.

We reserve the right to:

  • Refuse or cancel orders
  • Correct pricing errors
  • Limit quantities
  • Discontinue products

Special orders, delivery timelines, and custom products may be subject to additional terms.

  1. Limitation of Liability

To the fullest extent permitted by law, BlueStar Home Warehouse shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Delays caused by manufacturers or delivery carriers
  • Installation errors by third-party contractors
  • Manufacturer defects
  • Website interruptions or data loss

Our total liability shall not exceed the amount paid to us for the specific product or service giving rise to the claim.

Services and products are provided “as is” and “as available.”

  1. SMS Text Messaging Terms

By providing your mobile phone number and opting in, you consent to receive SMS messages from BlueStar Home Warehouse, which may include transactional messages such as order updates, appointment reminders, delivery notifications, and customer service communications. Marketing or promotional messages will only be sent if you separately opt in.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

Consent to receive SMS messages is not a condition of purchase.

Mobile carriers are not liable for delayed or undelivered messages. SMS services are intended for users 18 years of age or older.

Please review our Privacy Policy for more information on how we collect and use personal data.

  1. Governing Law & Dispute Resolution

These Terms shall be governed by and interpreted under the laws of the State of Maryland, without regard to conflict-of-law principles.

Any dispute shall be resolved through:

  • Binding arbitration in Maryland, or
  • Maryland small claims court, where applicable.

  1. Updates to These Terms

We may update these Terms at any time. Continued use of our Services after updates constitutes acceptance of the revised Terms.

Customer Disclosure Statement

Our Role

BlueStar Home Warehouse provides home improvement products and customer support services. We may coordinate with third parties for delivery or installation when requested, but we do not control their operations.

Costs & Pricing

Prices are provided at time of sale or estimate. Additional charges may apply due to:

  • Product availability
  • Delivery changes
  • Custom or special orders
  • Site conditions
Warranties

Product warranties are provided by the manufacturer unless otherwise stated in writing.

BlueStar Home Warehouse does not provide separate warranties beyond those explicitly described.

Data Sharing

Customer data is shared only as necessary to:

  • Fulfill orders
  • Arrange delivery
  • Provide customer service
  • Meet legal requirements

We do not sell personal information.

Warranty & Performance Disclaimer

We sell products but do not manufacture them.

  • Manufacturer warranties apply
  • Product performance may vary by use and environment
  • No additional express or implied warranties are provided
Licensing & Compliance

When specialized services are required, we work only with independent contractors who:

  • Maintain valid licenses
  • Carry required insurance
  • Comply with Maryland regulations
Corporate Information

BlueStar Home Warehouse
5200 Glen Arm Rd
Glen Arm, MD 21057
United States

Phone: 410-593-3483
Email: [email protected]

Verification & Compliance Questions

Please contact us through:

https://www.bluestarhomewarehouse.com/contact