Privacy Policy
Last Updated: January 2026
Blue Star Home Warehouse (“Company”, “we”, “us”, or “our”) operates https://www.bluestarhomewarehouse.com (the “Website”) and provides home improvement products and services in Maryland and surrounding areas.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or communicate with us, including via SMS text messages.
By using our services, you consent to the practices described in this Privacy Policy.
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Information We Collect
Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Billing and service address
- Communication preferences
- Any information you submit through forms, phone calls, or messages
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Cookies and usage analytics
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How We Use Your Information
We use your information to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Send appointment confirmations and service updates
- Deliver estimates and invoices
- Send promotional messages (only with your consent)
- Improve our website and customer experience
- Maintain security and prevent fraud
- Comply with legal obligations
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SMS / Text Messaging Policy (A2P & TCPA Compliant)
By providing your mobile phone number and opting in, you agree to receive text messages from Blue Star Home Warehouse, which may include:
- Appointment reminders
- Project updates
- Customer service messages
- Promotional offers (only if you opt in to marketing)
Message frequency varies. Message and data rates may apply.
How You Opt In
You may opt in by:
- Completing a website form with SMS consent checked
- Requesting a quote or service and agreeing to receive texts
- Texting our business number directly
Consent is not a condition of purchase.
How to Opt Out
Reply STOP to any message to unsubscribe.
Reply HELP for assistance.
You will receive a confirmation of your opt-out request.
Phone Number Use
We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.
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Sharing of Information
We may share your information with:
- Service providers (website hosting, CRM systems, SMS delivery platforms)
- Payment processors
- Legal authorities when required
- Business successors (in case of merger or sale)
All partners must protect your information.
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Cookies & Tracking Technologies
We use cookies to:
- Enable website functionality
- Analyze traffic and performance
- Store preferences
- Improve security
You can disable cookies in your browser settings.
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Data Retention
We retain personal data only as long as necessary for:
- Business operations
- Legal compliance
- Dispute resolution
SMS consent records are retained for regulatory compliance.
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Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
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Your Privacy Rights
You may request to:
- Access your personal data
- Correct or delete your information
- Withdraw SMS consent
- Opt out of marketing communications
California residents have additional rights under CCPA/CPRA.
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Third-Party Services
We may use third-party providers such as:
- Website hosting services
- Analytics providers (Google, Meta)
- SMS messaging platforms
Each provider maintains its own privacy policies.
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Children’s Privacy
Our services are not intended for children under 13.
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Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a new date.
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Contact Us
Blue Star Home Warehouse
Maryland, USA
Website: https://www.bluestarhomewarehouse.com
Email: [email protected]
Phone: +1 410-593-3483